How do I...
Make An Appointment?

The surgery now accepts appointments booked online through EMIS Access. This new service allows you to view, book and cancel GP appointments. Ask at reception for a registration form.

Appointments can be made with our receptionists by calling at the surgery or by telephoning 028 9056 3362. Please make one appointment per person to be seen. The length of all single appointments is 10 minutes. If you cannot attend for your appointment, please let us know, so that we can allocate it to someone else. You can choose to see any doctor in the practice, not necessarily the one with whom you are registered. In the case of an urgent problem, when you cannot wait until the next free appointment to be seen, you may be offered a telephone consultation with a doctor.

We endeavour to accommodate any patient who wishes to consult with a doctor within 24 hours. On weekdays patients with a non-urgent problem should normally be able to see a GP within two working days. Appointments to see a specific GP will depend on the demands of that GP at that time. Patients with an urgent problem will be able to see a GP as soon as possible that day. Emergencies are given priority and immediate care given where appropriate.

How do I...
Obtain A Home Visit?

Patients are requested to telephone before 10.00am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority house calls. Please remember that four to five patients can be seen at the surgery in the time it takes to do a home visit. Home visits are usually limited to the elderly who through illness would not be able to come to the surgery.

How do I...
Obtain Test Results?

Please telephone 028 9056 3362 between 10.00am and 12 noon Monday to Friday (please allow sufficient time for the test results or hospital tests to reach us).